All COMFY COPENHAGEN styles are made in the softest, elastic quality. This means that we don't have a measurement form for our styles. Instead, we recommend you check the sizeguides connected to each style.
Also, don't hesitate to ask about sizes on mail or telephone.
shop@comfycopenhagen.com tel: 22210860 between 9-13 all businessdays.
Shipping in Denmark (except Greenland and the Faroe Islands) to a GLS shop near you for 29,- DKK and to your homeadress for 45,- DKK. Regular service in all DK is approximately 1-3 business days.
Unfortuneately it is not possible to make special agreements, when ordering, concerning deliverings in outhouses, garages etc.
We ship to following countries outside Denmark:
All shipments abroad are delivered by GLS and sent as an insured package.
Regular service is approximately 2-5 business days.
Regular service outside of Europe is approximately 3-5 business days.
Norway 250 DKK Sweden 79 DKK UK 150 DKK Netherlands 95 DKK Poland 170 DKK Belgium 95 DKK France 150 DKK Finland 125 DKK Luxemburg 95 DKK Germany 49 DKK Faroe Island 370 DKK Austria 105 DKK Schwitzerland 250 DKK Ireland 150 DKK Spain 195 DKK Italy 195 DKK Greenland 370 DKK Iceland 595 DKK Portugal 195 DKK Lithuania 170 DKK Slovakia 170 DKK Latvia 170 DKK Estonia 170 DKK Czech Republic 240 DKK Bulgaria 170 DKK
WE OFFER FREE SHIPPING OVER 80 EURO (ONLY IN FOLLOWING COUNTRIES: DENMARK, SWEDEN, GERMANY, NETHERLANDS, BELGIUM AND AUSTRIA.)
At COMFY COPENHAGEN we do our best to ship and deliver your package as soon as possible, within 1-2 business days. Please be aware that the delivery time during sale campaigns or holiday periods may be delayed.
We hold no responsibility for delivery delays, caused by the freight company.
Ordrer
You can choose to shop as a guest or by creating an account. When you choose to create an account the system will save your informations and give you an opportunety to keep track of all of your previously placed orders.
You choose the items you want to purchase by putting them in the cart. You are free to correct and check out the content of the cart until you have placed the order.
When you are ready to order, you click ”continue… and then you enter your name, adress, email and phonenumber.
After that you choose how you want your package delivered.
You will recieve an order confirmation in your mailbox, soon after you have placed your order. Also you will recieve a mail, when we are packing your order and when we ship it.
You will get a track and trace number by GLS.
Notice that GLS only delivers packages on business days.
As soon as we have recieved your return, you will get an email from us, which means that we have created a creditnote and at the same time refunded your money to the creditcard you used, buying the item(s). It is not necessary to give us any bank account information, because we refund your money back to the same creditcard, you used, buying the item(s) in the first place.
Normally you will recieve your refund during a few days, but sometimes you may expect a longer processing time.
COMFY COPENHAGEN accept returns no later than 14 days after reciept of the goods. Please indicate the reason for your return. We do not accept items that have been worn, altered, or washed. The original hangtag must also be intact. As soon as we have received the returned items and they have undergone a quality control check we will credit your credit card. We only credit the card that was used to purchase the items. Please keep your postage receipt as a proof that the package was sent. You are responsible for the return expenses. We only accept returns when sent with the original receipt. If you choose to return parts of your order, COMFY COPENHAGEN does not credit the deliverycosts.
As a customer you can complain about defects and deficiencies that arise within 24 months of the purchase. However, if the defects, deficiencies, or wear and tear are due to negligent use, a lack of maintenance, or simply because of normal wear and tear your right to complain is renounced.
COMFY COPENHAGEN covers normal shipping fees in case of reasonable complaints, but please notice that you have to take contact to the webshop about the notification of defect before sending it back to us. In case of a complaint or a missing delivery please contact us directly at via telephone +45 22210860 or send an e-mail to:
Please send all returns/complaints to the following address:
COMFY COPENHAGEN Valhøjs Alle 190 C2
2610, Rødovre DK
If you recieve a wrong item, please let us know immidiately and call us at +4522210860 or mail us at shop@comfycopenhagen and we will make sure you get the item, that you ordered.
If you want to exchange a bought item, please return the original item and then make a new order on the webshop on the item you wish to buy instead. We will as soon as your return is recieved, refund your expenses. You have to pay for the return yourself.
Didn't find what you were looking for?
Do you need help, regarding your order, please do not hesitate to contact our customer service at email: shop@comfycopenhagen or call+4522210860, monday to friday between 9 am-1 pm.
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